Login
CustomerZone & LoanAccess: Ad-hoc statements and End of Financial Year Statements are now available for viewing online. We apologise for the delays in making these available and thank you for your patience.
CustomerZone
CustomerZone is our online loan management platform where customers can manage their home loan, their way. For any questions or issues you may have, please start by visiting our FAQs.
We are currently experiencing technical issues with our phone system.
Please email customercare@resimac.com.au with any urgent enquiries. We apologise for any inconvenienceInterest Rate Update
On 17 November 2023, we changed the interest rates on our variable rate home loans.All customers will receive a letter in the post to advise of their new interest rates & repayment details.
Customer Care
For matters relating to your loan, use the numbers below.
Compliments and Complaints:
Financial Assistance Requests:
Resimac-funded loans
Find out more information by clicking here
Phone (for urgent enquiries):
1300 793 741
Wholesale partner-funded loans (formerly Homeloans Ltd):
Mortgage Broker Enquiries:
Scenarios or current application enquiries:
Phone:
1300 787 898
Existing, settled loans other funders (formerly Homeloans Ltd)
Phone:
13 38 39
Wholesale Enquiries:
Chris Paterson
General Manager - Distribution & Marketing
Email:
Capital Markets Enquiries:
Shareholder Enquiries:
Media Enquiries:
Postal Address:
Address: PO Box H284
Australia Square, NSW, 1215
